Student Grievance Policy

The programs of New Start School have been approved by the Texas Workforce Commission (TWC) and the Texas Department of Aging and Disability Services (DADS). The number assigned by TWC to this school is: S1575.

Students should address any concerns about New Start School or its educational programs by following the grievance process outlined in the school catalog. If you did not receive this informatation, please contact the school office for assistance.

Students who have followed the appropriate grievance procedure but are not satisfied with the school’s response or remediation have the option of filing a formal complaint with the Texas Workforce Commission, as well as other relevant agengies or accreditors, if applicable. Information on filing a complaint with TWC can be found on the TWC Career Schools and Colleges Website at http://www.texasworkforce.org/careerschools.

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